Brand Certified
Macmillan Cancer Information and Support Centre - Bury St Edmunds, West Suffolk
Certified by Macmillan Cancer Information and Support Centre - Bury St Edmunds, West Suffolk • May 24, 2026
Business Details
Macmillan Information and Support Centre, Macmillan Unit, Bury St Edmunds, Bury St Edmunds
IP33 2QZ, United Kingdom
Certified by Macmillan Cancer Information and Support Centre - Bury St Edmunds, West Suffolk • May 24, 2026
+44 1284 713023
Certified by Macmillan Cancer Information and Support Centre - Bury St Edmunds, West Suffolk • May 24, 2026
https://www.wsh.nhs.uk/services/cancer-services/macmillan-information-centre
Certified by Macmillan Cancer Information and Support Centre - Bury St Edmunds, West Suffolk • May 24, 2026
About
Certified by Macmillan Cancer Information and Support Centre - Bury St Edmunds, West Suffolk • May 24, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
When you're affected by cancer, having the right kind of information and support, at the right time, is essential. The Macmillan Cancer Information and Support Centre at West Suffolk Hospital offers support, advice and information for anyone affected by cancer in a relaxed, friendly, comfortable environment.
We are able to provide emotional support, a listening ear and lots of helpful resources and information. For cancer patients we can refer you to our money advisors, a cancer dietician, a counsellor, exercise class referrals and to our local wig suppliers.
We also provide information regarding local support groups. We provide self-management courses called HOPE for patients and carers. The Macmillan Information and Support Centre is accessible for all users including people in wheelchairs. Contact or visit us for more information.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Certified by Macmillan Cancer Information and Support Centre - Bury St Edmunds, West Suffolk • May 24, 2026
Macmillan Cancer Information and Support Centre - Bury St Edmunds, West Suffolk
Macmillan Information and Support Centre, Macmillan Unit, Bury St Edmunds, Bury St Edmunds
IP33 2QZ, United Kingdom
Hours
Certified by Macmillan Cancer Information and Support Centre - Bury St Edmunds, West Suffolk • May 24, 2026
Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
SaturdayClosed
SundayClosed
Frequently Asked Questions About Macmillan Cancer Information and Support Centre - Bury St Edmunds, West Suffolk
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is the main purpose of the Macmillan Cancer Information and Support Centre in Bury St Edmunds?
The centre provides free support and information for people affected by cancer, including advice on work, money, life, counselling, and more.
How can I contact Macmillan Cancer Support experts for help?
You can call the Macmillan Support Line at 0808 239 5724, available 7 days a week from 8 am to 8 pm.
What are the opening hours of the Macmillan Cancer Information and Support Centre?
The centre is open Monday to Friday from 9:00 am to 4:30 pm and closed on weekends.
Does the centre provide information and support for cancer in British Sign Language (BSL)?
Yes, the centre offers cancer information in British Sign Language and assistance using the Macmillan Support Line.
Are there financial assistance options available for people affected by cancer?
Yes, Macmillan Grants provide one-off means-tested payments to help with extra costs of living with cancer. More information is available on their website or by calling 0808 808 00 00.
Is there wheelchair accessibility at the Macmillan Cancer Information and Support Centre?
Yes, the centre has wheelchair accessible entrance, seating, and restrooms.
Where is the Macmillan Cancer Information and Support Centre located?
It is located at the West Suffolk Hospital (Macmillan Unit), Hardwick Lane, Bury St Edmunds, IP33 2QZ, United Kingdom.
How can nearby West Suffolk Hospital services be useful for visitors to the Macmillan Centre?
Visitors can access a wide range of medical services, including the Neonatal Unit, MRI Department, and Eye Clinic at West Suffolk Hospital, which is adjacent to the Macmillan Centre, making it easier to coordinate medical care.
What community services near the Macmillan Centre can support patients?
Nearby services include the Macmillan Benefits Service which supports with financial advice, and St Nicholas Hospice Care for additional community support.
Are there parks or relaxing spots near the Macmillan Centre for visitors?
Yes, Hardwick Heath park is close by, providing a peaceful environment for visitors before or after appointments at the centre.
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